Frequently Asked Questions

General Questions

1. What areas do you serve?

NextGen Landscaping proudly serves Southport, Oak Island, St. James, and Boiling Springs Lakes, North Carolina. If you're located near these areas and are unsure if we cover your location, please contact us to confirm.

2. How long have you been in business?

We have been providing professional landscaping services for five years, building a reputation for quality, reliability, and customer satisfaction throughout coastal North Carolina.

3. What are your business hours?

We operate Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends to ensure our team is well-rested and ready to provide excellent service during the week.

4. Are you licensed and insured?

Yes, NextGen Landscaping is fully licensed and insured. We carry comprehensive liability insurance to protect both our team and your property during all landscaping activities.

Service-Related Questions

5. What services do you offer?

We offer a comprehensive range of landscaping services, including lawn mowing, monthly lawn services, mulch and pine straw installation, bush trimming, brush removal, and yard clean-up. We handle both residential and commercial properties.

Do you offer one-time services or just ongoing contracts?

We offer both one-time services and ongoing maintenance contracts. Whether you need a single yard clean-up or regular monthly lawn care, we can accommodate your needs.

7. How often should I have my lawn mowed?

The frequency of lawn mowing depends on several factors, including grass type, season, and weather conditions. Generally, we recommend mowing every 1-2 weeks during the growing season. Our team can assess your specific lawn and recommend an optimal mowing schedule.

8. What type of mulch do you use?

We offer various types of mulch, including hardwood mulch, pine bark mulch, and pine straw. Our team will help you choose the best option based on your landscape design, plant types, and personal preferences..

Pricing and Scheduling Questions

1. How do you determine pricing for your services?

Our pricing is based on several factors, including the size of your property, the specific services requested, the frequency of service, and the complexity of the work. We provide free consultations and estimates to ensure you receive fair and transparent pricing.

2. Do you offer free estimates?

Yes, we provide free, no-obligation consultations and estimates for all potential clients. During this consultation, we'll assess your property, discuss your needs, and provide a detailed estimate for our services.

3. How far in advance should I schedule services?

We recommend scheduling services at least one week in advance, especially during peak seasons (spring and summer). For ongoing services, we can establish a regular schedule that works for both you and our team

4. What happens if it rains on my scheduled service day?

Weather can be unpredictable, especially in coastal North Carolina. If rain or severe weather prevents us from completing your scheduled service, we will reschedule for the next available day at no additional cost.

Getting Started

5. How do I get started with NextGen Landscaping?

Getting started is easy! Simply contact us by phone or email to schedule your free consultation. During this meeting, we'll discuss your landscaping goals, assess your property, and provide a customized service plan and estimate.

What should I expect during the initial consultation?

During your free consultation, one of our experienced team members will visit your property to assess your landscaping needs. We'll discuss your goals, preferences, and budget, then provide recommendations and a detailed estimate for our services.

Still have questions? Contact NextGen Landscaping today, and our friendly team will be happy to provide the answers you need!

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